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Privacy Policy

Last updated: February 2026

Introduction

Veteran Heating and Cooling Inc. ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information about you in various ways, including:

  • Personal Information: Name, email address, phone number, mailing address, and other contact details you provide when requesting a quote or contacting us.
  • Service Information: Details about your HVAC system, home, and service requirements to provide accurate quotes and services.
  • Automatically Collected Information: IP address, browser type, operating system, referring URLs, and other technical information when you visit our website.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process and respond to your inquiries and service requests
  • Send you quotes, invoices, and service-related communications
  • Communicate about promotions, rebates, and company updates (with your consent)
  • Analyze website usage to improve user experience
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers who assist in our operations (e.g., payment processing)
  • Government agencies when required by law
  • Rebate program administrators to process your incentive applications

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications

Cookies

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

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